عربية
EnglishReturn Policy | GD Tableware
We value our customers' satisfaction and strive to provide high-quality products. If you are not satisfied with your purchase, you may request a return or exchange within 14 days from the date of receiving your order, subject to the following conditions:
The product must be in its original condition and must not have been used or damaged.
The product must be returned in its original packaging, if applicable, along with all accessories and included items.
Proof of purchase or the order number must be provided when requesting a return or exchange.
If the product arrives damaged or has a manufacturing defect, please contact us as soon as possible and provide photos showing the issue.
Products that have been used or damaged due to misuse are not eligible for return or exchange.
Once the returned product is received and inspected to ensure it meets the return conditions, the return or exchange request will be processed.
Refunds will be issued using the original payment method. The refund processing time may vary depending on the bank or payment service provider.
Return period: 14 days from the date of receiving the order.